1. Information We Collect

Depending on how you use BusEnquiry.in, we may collect the following information:

A. Information You Provide

• Name
• Mobile number
• Email address
• Login credentials
• Bus number
• Route information
• Other information submitted through forms or support requests

B. Location Information

If you use our live bus tracking or driver tracking services, we may collect location information from a device when location access has been permitted.

For driver tracking, location information may be used to:

• Display the current or approximate location of a bus
• Provide live bus tracking to passengers
• Update bus route or tracking status
• Improve the reliability of our tracking service

C. Automatically Collected Information

When you visit our Website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referring pages
• Basic website usage information
• Error and diagnostic information

2. How We Use Your Information

We may use collected information to:

• Provide and operate BusEnquiry.in services
• Provide live bus tracking
• Process driver or user logins
• Display bus and route information
• Maintain and improve our Website
• Respond to support requests
• Detect and prevent misuse or unauthorized activity
• Troubleshoot technical problems
• Maintain website security
• Analyze general website usage
• Comply with applicable laws and legal requirements

3. Live Bus Tracking

BusEnquiry.in may provide a live bus tracking service.

When a driver or authorized tracking device uses the tracking service, location information may be transmitted to our systems so that the bus location can be displayed to authorized users or passengers.

The accuracy and availability of live location information may depend on:

• GPS availability
• Internet/mobile network connectivity
• Device settings
• Battery-saving settings
• Device permissions
• Technical limitations

We do not guarantee that live tracking will always be accurate, continuously available, or updated in real time.

4. Driver Information

If you use a driver account or driver tracking feature, we may process information associated with that account, including login information, bus/route information, tracking status, and location information.

Driver information is used for operating and managing the relevant BusEnquiry.in services and for legitimate administrative, security, and technical purposes.

5. Cookies

BusEnquiry.in may use cookies and similar technologies to:

• Keep users logged in
• Maintain website functionality
• Remember preferences
• Improve website performance
• Understand website usage
• Provide security features

You can control or disable cookies through your browser settings. Some parts of the Website may not work correctly if certain cookies are disabled.

6. Third-Party Services

We may use third-party services to operate, secure, analyze, or improve our Website.

These services may include:

• Website hosting providers
• Analytics services
• Security services
• Map or location services
• Authentication services
• Communication services

We encourage users to review the privacy policies of relevant third-party services.

7. Information Sharing

We do not sell or rent your personal information.

We may share information when reasonably necessary:

• To provide requested services
• With authorized service providers
• To maintain website security
• To prevent fraud or misuse
• To comply with legal obligations
• To protect our rights, users, or the public
• With appropriate authorization or consent where required

For live bus tracking, certain bus-related or location information may be displayed to passengers or other users as part of the tracking service.

8. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.

However, no website or internet transmission can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

9. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining records, resolving disputes, preventing misuse, and complying with legal obligations.

The retention period may vary depending on the type of information and how it is used.

10. Your Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request information about data we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw certain permissions or consent
• Disable location access through your device settings
• Disable cookies through your browser settings

Some information may need to be retained where required for legal, security, or legitimate operational purposes.

11. Children's Privacy

BusEnquiry.in is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

12. External Links

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, security, or policies of external websites. We recommend reviewing the privacy policy of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the updated “Last Updated” date will be displayed at the top of this page.

We encourage users to review this page periodically to stay informed about how we handle information.

14. Contact Us